Privacy Policy

Last Updated: October 2023 (Update as needed)

MiloFlix (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website (www.miloflix.ie) and use our services, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

  • Company Name: MiloFlix

  • Location: Lusk, Dublin, Ireland

  • Email: miloflixie@gmail.com

  • Phone: +353 86 241 15 00

2. Data We Collect

We collect information that you provide directly to us and information collected automatically:

  • Identity & Contact Data: Name, email address, phone number, and business industry provided via our contact forms.

  • Technical Data: IP address, browser type, time zone setting, and operating system (collected via cookies).

  • Usage Data: Information about how you use our website.

3. Legal Basis for Processing

Under GDPR, we process your data under the following grounds:

  • Consent: When you voluntarily fill out our contact form.

  • Contractual Necessity: To provide the services you have requested.

  • Legitimate Interests: To improve our website and marketing strategies.

4. How We Use Your Data

  • To respond to your inquiries and provide quotes.

  • To deliver video production and social media management services.

  • To analyze website traffic to improve user experience.

  • To comply with legal obligations (e.g., tax and accounting).

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, inquiry data is kept for 2 years unless a contract is signed.

6. Third-Party Sharing

We do not sell your data. We may share data with trusted third-party service providers, such as:

  • Google Analytics (Website traffic analysis).

  • Email Service Providers (To communicate with you).

  • Hosting Providers (Where our website files are stored). All third parties are required to respect the security of your personal data and treat it in accordance with the law.

7. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request correction of inaccurate data.

  • Erasure: Request that we delete your data ("Right to be forgotten").

  • Objection: Object to the processing of your data for marketing.

  • Portability: Request the transfer of your data to another provider.

To exercise these rights, please contact us at miloflixie@gmail.com.

8. Cookies

Our website uses cookies to enhance your experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For more details, please see our [Cookie Policy].

Part 3: Immediate Action Items for Compliance

  1. Fix the Terms Page: Replace the placeholder "It all begins with an idea" text with actual Terms of Service (Liability, Payment Terms, Copyright of Videos).

  2. Update the Contact Form: Add a small line of text below the "Send" button: "By clicking Send, you agree to our Privacy Policy regarding the processing of your data."

  3. Detailed Cookie Policy: List exactly which cookies are running (e.g., _ga for Google Analytics).

  4. Security: Ensure your SSL certificate (the "https") is always active to encrypt the data sent through your contact form.